Systems and Operations Management Assignment Example | Topics and Well Written Essays - 2000 words

Systems and Operations Management - Assignment Example If we define this question the answer that we will get goes something like this: managing the activities, decisions and responsibilities of the resources so that it can produce and deliver the quality products or services in a stipulated span of time is called as Operations Management. Mainly, Operations Management about managing resources to create goods and services (Slack et al., 2010). In today’s competitive world, every organization has the operations management team that oversees the smooth functioning of the operations in terms of production and delivery of products and services. As Hayes et al. (2005) claims, effective operations strategy should be consistent and contribute to give competitive advantage. The person who manages this particular team is called as Operations Manager and it is his/her responsibility to see the operation is going smooth. Strategic Importance of the Digital Economy A decade before the Civil War, which was in 1850, the economy of the United St ates was not very big. It was even smaller than that of Italy. But after 40 years of the war United States was world’s largest economy. The reason behind this enormous progress is the railroads. What they did was connect the east and the west along with the interior parts with both the sides. With this move the industrial goods of the eastern part of the country gained access for the rest of the country; they scaled the economy with stimulation of the steel and manufacturing industries (Arthur, 2011). And this had made the economy to prosper many folds making it the largest economy. These types of changes are not unusual. Since 60 years or so there has been a great transformation in the economy of the country and most of the reforms are being done by the technology that has entered the country almost unnoticing. The entry of the technology has brought new social classes with them and also creates different classes of business. In today’s fast paced world is it possible to think such silent and slow yet deep economic transformation? If we look at the genetic or nano technology we can see the same, however, the time for them has not yet come in full force (Arthur, 2011). But it is arguable that there is something deep that is going as far as the information technology is concerned, which is way beyond the computers or the social media or e-commerce. The business processes that were completely human effort are now being executed electronically without losing time. These processes are executed in an unseen strictly digital domain (Katz and Koutroumpis, 2012). Let us take a look at an example. If you think about 20 years back, when you had to go somewhere in flight you would have a paper ticket that you would produce to a human being in the airport counter. After that the person would register your ticket, check your luggage in and help you know if the flight has arrived or not. All these activities were to be done manually by human interventions (Art hur, 2011). However, today, in the time of information technology, when you go to the airport you just need to swipe your frequent flyer card or credit card in the kiosk and you will get all the necessary stuffs – boarding pass, luggage tag, receipt etc. in just few seconds, without any human intervention. Once you swipe your card, an enormous conversation is being initiated among the